<div class="box-note">Please note that this page is only available in English.</div>
<p><em>Last update: October 20th, 2021.</em></p>
<h2>Current known issues</h2>
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<h4>Todoist is not available in the iOS share sheet</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> iOS.</li>
<li>🛠️<strong> Status:</strong> We're waiting for an update from Apple to be able to fix it.</li>
<li>💡 <strong>Temporary workaround:</strong> Rebooting your phone should help.</li>
</ul>
<p> </p>
</div>
<h2>Current syncing issues</h2>
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<h4>Sync error triggered by moving sections</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> All.</li>
<li>🛠️<strong> Status:</strong> We're working on a fix.</li>
<li>💡 <strong>Temporary workaround:</strong> Turn off the "Experimental features" option.</li>
</ul>
<h4>Shared projects are not syncing</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> All.</li>
<li>🛠️<strong> Status:</strong> We're working on a fix.</li>
<li>💡 <strong>Temporary workaround: </strong>Identify which user has the most complete and most up-to-date version of the project, and have everyone else leave and re-join the project.</li>
</ul>
<h4>Background syncing not working properly for iOS app</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> iOS.</li>
<li>🛠️<strong> Status:</strong> We're working on a fix.</li>
<li>💡<strong>Troubleshooting:</strong>
</li>
</ul>
<ol>
<li>
<span>Check if your a</span>pp is not syncing 15 minutes after performing the action on another device (e.g. the badge is not updating, reminder notifications are not getting cleared, or the widget is not updating).</li>
<li><span>Check that your device has an Internet connection. If you're on a cellular network, Todoist must be allowed to use cellular data in Settings.</span></li>
<li><span>Check that your device is not on low-power mode.</span></li>
<li><span>Check that your device battery level is above 30%.</span></li>
<li><span>Check that Background App Refresh is allowed for Todoist.</span></li>
<li><span>Make sure that you are not force-closing the app.</span></li>
<li><span>Make sure that your device is not hot (it might get hot e.g. when using it for a WiFi hot spot connection).<br><br></span></li>
</ol>
</div>
<div class="box-tip">Please try <a href="https://get.todoist.help/hc/articles/360001349140-How-to-manually-sync-your-Todoist">manually syncing</a> your Todoist account.</div>

Known Issues